Do you have these? 32 questions, yes or no.

Can you text a client or agent from the same place you email them, with the thread saved to the file?

Text Messaging Directly Inside Outlook

Does your company pay for your AI tools, or is that coming out of your own pocket?

Claude Included at No Additional Cost

Can you build a personalized, polished client presentation in minutes without a designer?

Claude-Powered Client Presentations

Can you issue a custom preapproval letter yourself, right now, without asking anyone?

Custom Preapproval Letters

How many separate logins does it take you to move one loan from lead to closed?

Reduced Dependence on Third-Party Systems

Do your LOS and CRM actually live in one system, or do you re-key the same data twice?

Scout Combines the LOS and CRM

When something changes on a file, does every other system know about it automatically?

One Connected Platform

Can you see every client and loan sorted into clear buckets without building your own spreadsheet?

Organized Client and Loan Buckets

Can you talk to your 1003 and have it fill itself in, or are you still typing it?

Talk Directly to the 1003

Can you do both one-time and two-time close construction, or do you refer those out?

One-Time and Two-Time Close Construction Loans

Do you have a real reverse division in-house when a 62+ client calls?

Reverse Mortgage Division

Can you offer a 0% interest bridge so your buyer can make a non-contingent offer?

0% Interest Bridge Loan Program

When credit is messy, does someone help you find the program, or do you just say no?

Challenging Credit Program Eligibility Guidance

Do you have an all-in-one loan option for the client who wants to bank against their equity?

Two Versions of the All-in-One Loan Program

Do you have down payment assistance options for the buyer who is short on cash?

Down Payment Assistance Options

Can you keep the second-lien business instead of handing your client to a bank?

HELOC Programs

Can you build a house for a self-employed borrower using bank statements?

Bank-Statement Construction Loans

Is your Non-QM underwritten in house, or do you broker it out and hope?

In-House Non-QM Lending

Do you have a refinance with no company fees to bring your past database back?

Refinance Plus With No Company Fees

Is there a condo desk that solves warrantability for you, or is that your problem to figure out?

Dedicated Condo Desk

If the market moves against you overnight, is your borrower protected, or is that your commission?

Overnight Rate Protection

If pricing improves after you lock, does your client get the benefit?

Improved-Pricing Protection

Can you get a live human in capital markets on an exception today, or do you submit a ticket?

Direct Access to Capital Markets

When a client moves out of state, can you still close it at full comp, or do you hand it off?

Full Comp in 45 States Without Your Own License

When a closing is about to fall apart at 4:45pm, is there a number that actually gets answered?

Closing and Funding 911

Does AI do the first pass on your files so processing and underwriting review the work instead of building it - and come back the same day?

Same-Day AI Processing and Underwriting

Can you get a tough income calculation confirmed by an expert before you promise anything?

Scenario Desk Income Calculations

Does your company build YOUR brand, or only its own?

Marketing and Branding Built Around You

Do you have an interactive buyer presentation that makes agents want to send you people?

Interactive Buyer Presentations

Does your company match 20% of your 401(k), or are you funding retirement alone?

20% 401(k) Contribution Match

Are your health benefits something you would actually pick if you had a choice?

Blue Cross Blue Shield Benefits

Does your contract actually say your database is yours, or have you never checked?

Your Database Stays Yours, In Writing